Barclays has signed up to cover the losses incurred by the death of a former customer.
Barclays had a policy that it would cover the costs of the accident in which it lost a customer, but the insurance company said it had never covered the costs.
In a statement on Monday, Barclays said: “We regret that this is the worst accident policy we’ve had and have worked hard to make it better.”
We’re working hard to improve this and will continue to do so.
“The policy covers the costs “of the loss of the customer, as well as any other associated costs,” Barclays said.
The statement said Barclays has a long-standing policy against covering costs of personal injury.
A Barclays spokesman said the insurance policy was “comparable to other policies we have in place” and the bank would continue to improve the coverage of its policies.
Barriers insurance policy has a £50,000 deductible and £1,000 co-payment, but no coverage for personal injuryThe policy, which was first introduced in 2011, covers losses incurred in the event of a personal injury such as a fall, car accident, drowning, or car collision.
It covers claims made to Barclays within three months of the event, as long as the claim was not made against a “party other than Barclays”.
Barclaws policy covers claims from personal injury, not accidents, and is valid for the life of the policyholder, but does not cover personal injury caused by a fall.